Hello, I’m a newbie so please forgive my lack of knowledge… My company has two locations, one on each side of US. We will fulfill by geographical location. But, we do not want to split orders at any time. Can that be set up in the ‘Smart Order Routing’? It will default to the closet location, but i…

You can configure your SOR to first assess the primary location (closest to the customer) for complete order fulfillment capability. If the primary location can fulfill the entire order, it processes the order. However, if it cannot, the system should automatically check the secondary location (the …

Thanks David, I set the ‘Minimize Split Fulfillments’ (Check if any locations can fulfill the entire order). Is that it? I didn’t see any settings within the ‘Minimize Split Fulfillments’ [ShopifyMinimizeOrders_1.jpg]

It doesn’t look like I can fully ‘shut’ off split shipments. I did create a flow that, if an order cannot be fulfilled at one place and still a split, then gets put on hold.

How can I avoid split orders in Smart Order Routing?

Payments + Shipping & Fulfilment

rluke24 March 6, 2024, 11:40pm 2

Does the ‘Minimize split fulfillment’ have no split fulfillment setting?

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How can I avoid split orders in Smart Order Routing?

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