Thanks Dylan, I’ll take a look but for my purposes the basic app seems to do the job I need it to do. I can’t give specific details here for obvious reasons.
Topic summary
A merchant is experiencing fraudulent orders from Morocco, where buyers enter UK addresses and postcodes to avoid international shipping fees. Up to 50 fraudulent orders per day are being placed, and the merchant needs solutions for both blocking these orders and canceling them in bulk.
Recommended Solutions:
- Shopify App Store apps can block traffic by country:
- Ordering Rules - Fraud Blocker
- Easy Country Blocker
- Blockade
- Ultimate Country Blocker
Current Approach:
- The merchant is using Shopify’s Fraud Filter app, which blocks repeat orders by matching specified fields
- They’re blocking by postcode/zip code, as it’s harder for fraudsters to bypass
- Limitation noted: Fraud Filter only blocks when ALL selected fields match exactly—changing a single letter bypasses the filter
Key Feedback:
The merchant suggests Fraud Filter should be clearer about this limitation for novice users and recommends it be included as a standard Shopify feature. Using “contains” as an operator or blocking IP addresses may provide more flexible filtering options.