Recently I wanted to try Shopify to test some ideas we have as a company, I applied for the 3month trial but about a month into our service we had a snag with our financial accounts and we were unable to make any progress for several months after. The moment we finally got things moving. I was charged the yearly fee.. I already closed the account which should have been closed since the first month… I’m hoping someone could assist me, but I have yet been able to find an easy means of getting in contact! Thank you
Hi, @BorderBuds .
Thank you for reaching out!
The best thing for you to do would be to contact our Support Team, so they can look into your account and make sure its closed and look at refund options with you.
Please let me know if you have any further questions!
Hello Emily! Yeah I Originally went to that exact same link looking for help And after hours of click each tab I still could not find any contact/email/number/ or even a chat that was not a robot who could assist me!! Could you please help me further! Thank you so much