Hey there I just recently opened Rose Grey Mare Boutique and I tried to open rosegreymareboutique.com it said it was already taken to try another one so I did rosegreymare.com and it charged me for both when I only wanted the second one. What do I do?
Hey @C_charly_y .
Thanks for reaching out.
I appreciate the context that you have shared as that is very helpful! Since I cannot authenticate you over the Community forums due to the sensitive information that would need to be shared, I am unable to look into the specifics. In this case, I would suggest reaching out to our live support by logging into your online store using the Contact Us page.
Once you successfully login, or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the error message you received when purchasing the domain.
Let me know if you have any questions.