How can I cancel my pre-paid Heyday app subscription?

Shopify Apps
,

Topic summary

A user is trying to cancel their pre-paid Heyday app subscription but cannot remove it from Shopify or find it on the support page.

Suggested Solution:

  • Navigate to Settings > Apps and sales channel
  • Click the uninstall link for the Heyday app
  • A screenshot was provided showing this process

Additional Support:
GemPages support team has offered to help with a more precise solution if the user shares:

  • Their page URL
  • Store password (if password protection is enabled)

Status: The issue remains unresolved pending further information from the original poster about their specific setup.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.
1

I want to cancel the Heyday app pre-paid. But I can’t remove it on the support page and I can’t remove it in shopify.

2

Hello,

Go to settings > Apps and sales channel > Click on uninstall link of that app

shraddha_patel_0-1678532004840.png
shraddha_patel_0-1678532004840.png1885×952 69.4 KB

3

Hello @caplasa

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?

Thank you and hope to hear from you.
Best regards,
GemPages Support Team