How can I change an email created by Shopify different than my original email in shopify general?

Shopify Discussion
1

Hello There,

I had a different email given to me by Shopify instead of my original one. Because whenever I have a problem contacting the Shopify help center, I have no way of doing it because that email is not my official email. Even when I am asked to apply my password which I did, but again because of the email that is not right, I cannot do it. The main reason is, when they send me a verification, I cannot get it, because I have no access to this email to open any message they sent me. So, what I must I do?

2

Hi @supportun

Please check your Users and permissions. From your Admin page, go to Settings (left hand side), and the Users and permissions. Make sure you are the store owner, click the name and see if the email is right? You can also View account settings