How can I change my account currency if I haven't made a sale yet?

Shopify Discussion
21

Hi @tashalv ,

Thanks for reaching out, no problem. I have sent you a secure email with further directions. Once you have been successfully authenticated I can proceed to help you via email regarding a currency change request. Thanks!

22

Hello @Polawa ,

Ren here from the Shopify support team, happy to help you out. I have sent you a secure email that contains further instructions for authenticating your ownership of the account. Please respond accordingly and I will be able to assist you further from there. Thank you!

23

Hi,

Thank you for your response. I have checked my messages and there is nothing there? Could you please resend.

Thank you

24

Hello Ren,

I have checked my inbox. I have not received any email from you. Could you kindly please send it again?

25

Hello Ren,

I’m not sure what is happening but I still don’t have a message from anyone in my inbox.

Am i missing something?

26

Hello @Ren

I am still yet to receive an email with instructions to change my store’s currency.

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27

Hi Ren7,

I am facing the same challenge! Can I get some support please?

Thank you,
Marie

28

Hi, I’m also having a problem on changing my currency. Can you help me out? Thank you.

29

Hi Ren,

I am having the same problem with changing the currency. Can you please the email with further instructions on how to change my store’s currency? I highly appreciate it… Thank you!

30

Hi can u please help me change my currency it is on dollars and i want it to euros

1 Like
31

Hello

i Have the same problem my currency is in EURO and have had first sale but i need it to change to US Dollars

Please help me as soon as possible

Thanks

32

Hi @Polawa

Not a problem! I have re-sent my email to you. Please be sure to check any spam folders as well.

33

Hello @tashalv ,

Thanks for letting me know. I have re-sent you the email. Please be sure to check your spam folders as well!

34

Hello @thoughtfulmarie ,

Thanks for reaching out. I’d be happy to help! I have sent you a secure email with further instructions. Once I have been able to verify your ownership of the account we can proceed with the currency changes.

35

Hi @maedizon ,

Thanks for reaching out about this. I have gone ahead and sent you a secure email with further instructions. Please be sure to respond accordingly and I can continue to support you from there.

36

Hi @Neslin ,

Thanks so much for reaching out for a hand. I have gone ahead and sent you a secure email with further directions. Once I have been able to verify your ownership of the account I can continue to support you from there.

1 Like
37

Hi @nassimsh ,

Thanks for reaching out for a hand. I have gone ahead and sent you a secure email with further instructions. Once I can verify your account ownership I can continue to support you from there.

38

Hello @rob15643 ,

Ren here from the Shopify support team. I have gone ahead and sent you a secure email with further instructions. Once I have been able to verify your ownership of the account I can continue to support you from there. Thank you!

39

hello Ren7

Can you help me switch currency after first order is in

thanks

40

Hi Ren - We also have the same problem of currency change post first sale which was a test sale. Please help. Urgent