My store currency is currently set to USD, but I need it changed to PHP. I understand that doing so will affect my store, but I need to change it. How can I do that?
Hi @sverallo1
In order to change your store currency you will need to reach out to our live support channels or reply back to your most recent billing email to make this change.
Because this change affects your product prices and shipping rates, our authenticated support channels needs to be contacted to ensure that the change is made with little impact to the store.
If you are using custom products that you added yourself, you can easily update the product prices through a CSV file.
If you are dropshipping through an app then you will need to manually adjust the product prices for your items.
EDITED::: To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and type “contact support” to get started.
hello! I have the same issue and couldn’t find where to reach Live Support. could you please help?
Hi @stpdilaras
I’ve updated my original post with the current steps for contacting our support team and I will also share them here.
To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat and type in the issue you are experiencing, or “contact support”. Follow the prompts to review resources and continue to get help with our chat support team.