How can I change the account name on Shopify?

Technical Q&A
1

Hello and good day to you.

Turns out I have somehow wound up in a Shopify workflow that I now can’t get out of. The account I’m sending a note about is info@blocklight.io.

Several years ago, Darren, our long-time gone ex-CTO, created this account for us to test on Shopify. Since then I believe the store has become inactive, and now I can’t change the account name. Really, I’d like to just completely close this account, but I have got to stop receiving emails that say “Hi Darren, …”. My blood boils when I see emails addressed to him and I even tried to change the account name and unsubscribed from all emails. I still got the privacy policy updates. Please change the name on the account or deactivate it and delete the old store entirely.

Please let me know what I can do to help get this resolved.

Thanks,

Justin

2

Consider sending a quick email to Shopify’s Merchant support. They would be able to look into the account in question.
Contact page link: https://help.shopify.com/en/questions#/contact/