How can I change the newsletter sign-up pop-up image on my website?

Store Design
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signup.jpg
signup.jpg1233×736 76.4 KB

This pop-up message is to encourage customers to register for our newsletter. After accessing the homepage and about five seconds, it appears at the bottom right. I’ve tried to change that lipstick image to another new one, but I don’t know how.

This is what I found.

[Sales chnnel category] Themes → Customize → Theme Settings → Newsletter Popup → Change image

howidid.jpg
howidid.jpg2074×732 90 KB

But does not work at all. See I applied a different image? but our website still shows the old lipstick photo. Please help me.

2

@Kokie

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

3

Thank you for helping me out!

This is the site url.

https://www.kokiecosmetics.com/

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@Kokie

thanks for url as per your attachment doesn’t theme popup that was come up to app please check your app side or do you need theme popup disable app and check