How can I change the shipping method title in the order confirmation email?

Topic summary

A user needed to change the shipping method title in Shopify’s order confirmation email from ‘Generic Shipping’ to ‘7-day Express Shipping’.

Solution provided:

  • Navigate to Shopify Admin → Online Store → Settings → Notifications → Order Confirmation → Edit Code
  • Locate the shipping method section
  • Replace the dynamic variable {{ shipping_method.title }} with the custom text ‘7-day Express Shipping’

The solution successfully resolved the issue. Screenshots were provided showing the exact location in the email template code where the change should be made.

Follow-up question: A subsequent user asked about changing shipping titles that come from integration descriptions, but this remains unanswered.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.

I’m having a problem with customizing the order confirmation email.

Specifically, I want to change the shipping method title from ‘Generic Shipping’ to ‘7-day Express Shipping’, but I don’t know where to change it in the setting.

Could anyone help with this?

1 Like

Hello @Kathy_M

  1. In your Shopify Admin go to online store > Settings > Notifications > Order confirmation > Edit code.
  2. Find > Shipping method → remove > {{ shipping_method.title }} > add > 7-day Express Shipping.

2 Likes

That works! Thank you so much!

1 Like

Thank you for your response. It’s good to know that it’s worked for you. Kindly feel free to get back to me if you need any further assistance.
If helpful then please Like and Accept Solution.

How about changing the shipping title from the description of ship via comes from integration