How can I change the thumbnail of my website URL?

Topic summary

A Shopify store owner wants to change the thumbnail image that appears when sharing their website homepage URL on Instagram, as the current one appears zoomed out and unaesthetic.

Proposed Solutions:

  • Multiple responders suggest navigating to Shopify Admin > Online Store > Preferences > Social sharing image
  • Recommended image size: 1200 x 628 px
  • Note: Platforms like Instagram and Facebook cache images, so updates may take 24-72 hours to reflect

Ongoing Issue:
The original poster reports that changing the social sharing image in Preferences updates thumbnails for other website links but not for the actual homepage URL. One responder provides a link to another thread addressing this specific problem.

Status: The issue remains unresolved in this discussion, though an external resource has been shared for further troubleshooting.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

I tried to change social sharing image from the preference but it changes the thumbnail for the other links for my website, but not for the actual URL of my website homepage

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