I am trying to make sure that my email flow shows that it is coming from my domain.com rather than a gmail.
I am not sure if I used a domain that I purchased myself or if I set up through Shopify. How can I find this out?
Hey, [email removed]Inspiredgifts! Welcome to Shopify Community!
Good call! It’s a great idea to set up a custom email address as it offers several advantages for your business. It adds professionalism to your communication, aligns with your brand, and enhances trust and credibility. To set up your custom email address you’ll need to register for email hosting through a third-party email hosting service. Since you have a Gmail account, I recommend signing up with Google Workspace.
As for your domain question, you can head over to the domain settings to find out who hosts your domain. You can refer to the guide below.
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In your Shopify admin, go to Settings > Domains.
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Click your custom domain.
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On the next page, your domain host will be stated at the top, specifically in the area highlighted in the screenshot below:
While we’re on the topic of custom emails, I hope you’ve already come up with an email marketing strategy! Email marketing is an effective method to drive conversions as it allows you to engage with your audience and build your relationship with your customers. If you haven’t built a strategy yet, here are some blog posts that will help you with that:
- What Is Ecommerce Email Marketing?
- Email Marketing Strategy: How To Plan and Schedule Ecommerce Emails That Drive Sales
- 20 Email Marketing Best Practices That Drive Sales
Don’t hesitate to take some ideas from there and let me know if you have questions about email marketing!