How can I connect with the same Shopify expert for a new store?

Store Design
1

Hello everyone,

We worked with same Shopify Expert for two different Shopify Store that connected to one e-mail address.

Now we launched another Store with this same e-mail address. When I post a job (Tens of times I tried posting job-closing job-posting new job- closing job cycle) this Shopify Expert cannot see my job post.

They are from India and I even tried to narrow the possibilities with selecting English&Hindu, low/mid/high priced as a preference. But they can’t see my job post.

Is there a way to match with them? And I think there should be. Because I don’t want to start over from knowing the company, trying to aligned with them etc.

1 Like
2

@KetanKumar , @Zworthkey @dmwwebartisan any idea?

1 Like
3

@Serkay
Directly Contact to your Previous Developer or Agency.

4

@Serkay

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

5

@Zworthkey I actually did that. But there is no way to connect this job with them. When I click on the Contact button it redirrects me into messages part and our chat, that’s all.

6

@KetanKumar Here is the link: https://klipsch-turkiye.myshopify.com/

We haven’t connect the domain yet.

1 Like
7

@Serkay
hire, Some one else,
Let me know , if you need any help,
We are happy to help you.

8

@Zworthkey I don’t want to hire someone else. Is this really your suggestion? Thanks man you’ve been helpful.

9

@Serkay

thanks for you link but its password protect

also please mention issue details

10

We worked with same Shopify Expert for two different Shopify Store that connected to one e-mail address.

Now we launched another Store with this same e-mail address. When I post a job (Tens of times I tried posting job-closing job-posting new job- closing job cycle) this Shopify Expert cannot see my job post.

They are from India and I even tried to narrow the possibilities with selecting English&Hindu, low/mid/high priced as a preference. But they can’t see my job post.

Is there a way to match with them? And I think there should be. Because I don’t want to start over from knowing the company, trying to aligned with them etc.

When I click on the Contact button in the companies profile page it redirrects me into messages part and our chat, that’s all.

1 Like
11

@Serkay

can you please contact the Shopify help center