I cannot contact anybody about my item that the post office has been waiting for since May 9. Some reviews have said she did not send item. I can’t figure out how to contact the store. This will be the last time I use this app. Would love some help though if anybody can help.
Hello, @rcmc12837 !
Thanks for getting in touch, and I am sorry for the inconvenience you’ve experienced with your order.
For some context, as we are a platform that hosts businesses online, we do not manage or ship the orders ourselves. If you wish to contact a seller via the Shop App about updates on your order then you can follow the steps on this page here.
Alternatively, if you have tried to reach out already and have had no response, please contact our Shop buyer support team here at this link.
You might also find this article here helpful, ‘Contacting a Shopify store about an order’
when trying to reach out for updates on your order.