How can I contact customer chat for assistance?

Technical Q&A
1

I can’t even reach the help center to chat with an agent how do I get help?

2

Hi, @ttmc418 !

Thanks for reaching out. To contact our live support team, you can follow these steps:

  1. Head over to the Help Center.
  2. Enter the details of your question into the chat assistant.
  3. Wait for the chat assistant’s response and click I still need help.
  4. Follow the prompts to be connected with a Support Advisor.

If you’re having trouble accessing the Help Center, I recommend clearing your cache and cookies and/or using an incognito window. These can help fix any local issues that might be happening!

Please let me know if you have any other questions.