IS there a 1-800 to contact customer service? I have been trying to setup my account and been having issues with my domain. All the videos and examples they have are not helping me. I need to know what is shopify’s name server. Can someone please reach out to me [email removed] 832-576-7411.
Hi @grace5335
You can have an option or Live chat to get live support by following the steps below:
- Navigate to this link and login into your store
- Select 1 of the available topics
- Scroll down to where it says Chat with us, Email us and choose the suitable method for you.
You can also get these methods without logging in by clicking on this link
Hi there, @grace5335 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform! We have a great group of contributors who are always willing to provide their own expertise and experience with regards to Shopify!
With regards to your inquiry, what sort of issues are you having with your domain? Feel free to share any information/screenshots on your end regarding the matter. Myself and other contributors are always willing to help.
To reach our live customer team however, you can follow the instructions @AvadaCommerce posted on this thread. Here is the link that will lead you to those queues however.
Also, for more information on how to add domains on the platform, feel free to visit this help document from us that outlines all you need to know on doing this.
Let me know how these work out for you and definitely looking forward on hearing more from you.