I keep getting caught in a loop and cannot reach shopify support. I am trying to let them know that I will be my store will be opening soon but cant reach anyone. Very frustrating
Hi, @peesfulworld .
Thank you for your message, I am sorry to hear you are experiencing this issue. Sometimes when you are caught in a loop in our help center, the quickest way to reach our support options is to search your request, scroll past the potentially related links to get to the direct support link:
I hope this helps you out, let me know if you are still having trouble!
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Try opening the contact page link in Chrome Incognito mode.
Contact page link: https://help.shopify.com/en/questions#/contact/