hello there , i have a problem situation i don’t know how contact the store administrator for acces to my store and without this i cannot connect to my store . i will be so glad for some help thaks for answers!

Hi @ben5005 , June here from Shopify. Can I just clarify, are you trying to get in contact with our support team? If so, you can: Visit our Help Center . Log in to your account. If for whatever reason you’re unable to do so, choose “Continue without logging in”. Enter a topic in the search field. …

hello june, first i want to thank you for your answer, but i cannot contact to you without an acces And i don’t know how can i contact the store administrator for access… i am really need help with that, i would be happy if you could help me.

hello june, actually i’m not reffer to anyone, when i’m trying to log in I get a message that there is no access to this account and in order to gain access I need to contact the store administrator. what doe’s it mean how can i do it ?

Thanks for clarifying! It sounds like you do not have the required permissions to login to the store. Can you tell me: Are you the Account Owner for the store? Is it possible that someone else is listed as the store’s Account Owner? When was the last time you were able to successfully log in to yo…

Hi June, first I’m very thankful to you about all what you do for help me . I will explain how much I can and I hope you will be able to help me. So, 1.I am the Account Owner for the store , but I cannot log in ceause I didn’t have an acces I never succeeded log in to my account also when I’ve be…

Interesting, alright thank you! If you’ve never logged in to your account, I imagine you haven’t had the chance to start your account set up at all, is that correct? If so, could you please try to create a new account and let me know if you receive an email to confirm your account? You can enter y…

How can I contact the store administrator for access?

Accounting & Taxes

June June 7, 2021, 8:54pm 4

Thanks for your reply!

Can you tell me more about what you’re seeing when you visit the link I shared?

When you say you’re trying to contact the “store administrator”, are you referring to the account owner?

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How can I contact the store administrator for access?

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