how do I change my dob I need help auto fill used my sons dob
Hey @Dman1020 .
Thanks for reaching out.
In order for us to make changes to the date of birth, we will need to verify you as the store owner. Since I cannot authenticate you for the store due to the sensitive information that would need to be shared, I am unable to look into the specifics.
In this case, I would suggest reaching out to our live support with this inquiry as they will be able to assist you further. You can contact our live support by logging into your online store using our Contact Us page.
Once you successfully login, you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.
Let me know if you have any questions.
Hey i have the same problem as this guy, i entered the wrong date of birth and now i can verify my account
Hey @costpricemrkt .
Thanks for reaching out.
If you have entered the wrong date of birth, you may be able to make changes to it by navigating to the account settings. To do this, you will need to select your admin name towards the top right of the home screen to see a drop down menu appear.
I took a screenshot from the section I am referring to from my test store:
If you do not see the section available, it would be best to reach out to our live support to assist you with updating this information. In order to get in touch with a Support Advisor, you will need to login to your store using the Contact Us page.
Once you successfully login, you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with our live support about the situation.
Let me know if you have any questions.