Hey, there.
Dallas here from the Shopify Social Care Team.
Ah yes, that is very important, but no need to worry I certainly can help you out with this. Since you’re not sure where the error is we are going to need to send this up to my account integrity team so that they can take a closer look and help you change that sensitive information. As general support, I don’t have access to any banking information.
In order to send this to them, we are going to need to verify your account which will have to be done over email. I have gone ahead and sent you an email to the email address associated with this Shopify Community account. All of the steps for verification are in there for you.
If you don’t see that email in your spam or your inbox please let me know. I completely understand the stress of not receiving your money so I want to see what I can do to help you out as soon as possible.
Please let me know if you have any other questions in the meantime.