Hello, my name is Micah and I’m having trouble with my payouts. I’m trying to change my bank account information because my payments is saying failed. I believe when setting up the account. I entered the wrong information. But when I try to change the information. It won’t let me because I need the…

Hey, there. Dallas here from the Shopify Social Care Team. Ah yes, that is very important, but no need to worry I certainly can help you out with this. Since you’re not sure where the error is we are going to need to send this up to my account integrity team so that they can take a closer look and…

Thank you. Only email I received was one with a ticket number. Is that the email I respond to ?

Yes, that is the email that you want to reply to. I see your email reply so I will reply to you there so we can continue this conversation.

Hello. I think that I am having the same issue. I can’t change my bank account information so I must have entered the wrong information the first time. My account is verified. Can someone help me change my information?

Hi there! I also have the same problem! It’s saying that my bank informations are wrong.. and when i want to change to new one i still need to enter the correct old acount numbers. Also have no ide where the error is. Can you please help me with it? Thank you!

@ShopAlexlynn & @almak I have done the same for you as well and have sent you both emails. If you can take a lookout for those and follow the steps in that email I will be able to help you out even further. If you don’t see the email in your inbox or your spam folder please let me know.

Hello, I also have the same problem. Can you help me as well please?

High I am experiencing trouble with my payouts account. I need immediate assistance with this issue, what should I do?

hello i have put the wrong bank info in my shopify store and it wont allow me to change can you help me?

Hey I have the same problem, I can’t change my banking info and I wanted to know if you guys can help me and respond to this message

How can I correct my bank account information for payouts?

Shopify Discussion

Envymefashionn July 29, 2020, 7:28am 4

I didn’t receive an email.

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How can I correct my bank account information for payouts?

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