hi, i need to change my date of birth as i have put the wrong details by accident, please could you help me so i can confirm my identity.
Considering reaching out to merchant support directly, they should be able to help with the change.
Contact page link: https://help.shopify.com/en/questions#/contact/
Hey @Dripcase
Welcome to Shopify! I can see you are new to the Community.
I understand that you made an error when setting up your store, and have entered the incorrect date of birth. I realize you would now like to get this changed so that you can submit qualifying verification documents.
Here on the Shopify Community we actually do not have any access to account information, so as much as I would love to help you change this date I cannot. However, if you reach out to our support team using this link here, we can authenticate you as the Account Owner and help you get this updated! Thank you to @Nick_Marketing for making this suggestion also.
Is this your first store? Let me know how the store setup is going so far. Also, feel free to utilize our helpful resources in order to learn more about Shopify and selling online in general. Here’s a couple to get you started: