Upon setting up payments for my Shopify account, I used the wrong SSN. How would I be able to go about resetting it so I can enter the correct SSN?
Hey @MosheFrieden ,
Welcome to the Shopify Community!
Since the SSN is a sensitive document used to help identify the account owner, you will need to contact our authenticated support for further assistance. In this situation they will most likely escalate your ticket to our account team for verification and they will follow up with you by email to resolve this.
To access our authenticated support, please follow this link: Shopify Help Center.
You can also check out this page here which walks through the documents and requirements for Shopify Payments.
Aside from this, how is everything else going? Are you just starting out? If so, we have a great checklist that can help with getting set up and ready to sell - click here!
Thank you, I am still unsure how to contact the Shopify account team.
You can contact our support team through live chat via the Help Center right here.