I have two, actually. I tried uploading one and got a boatload of empty categories and products with no images and … wow, what a mess. So I deleted the whole file from admin. Can anyone help?
thanks,
Jeanne
Hi @JeanneM13 generally product import problems are a result of not taking it slow.
Do a few products at a time to learn the format and work out minor issues.
If you still need product import services and have the budget then contact me by my email for services or dm me.
Contact info in forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.
If you mean you need a sample to inspect to know the CSV format see here:
https://help.shopify.com/en/manual/products/import-export/using-csv#download-a-sample-csv-file
Direct download link https://help.shopify.com/csv/product_template.csv
For other samples for developing stores see
Hi @JeanneM13 ,
If you’re experiecing issues when importing products into the Shopify admin via a CSV file please refer to our documentation on CSV imports. This page covers considerations you’ll want to make when importing products and defines the various columns and their descriptions. Sometimes even the smallest mistakes in the CSV file can lead to errors so you’ll want to take the time to ensure you’re following the directions listed in this article. The page also contains instructions on how to prepare your images for CSV imports.
If you are still experiencing issues are following along with the instructions on this page please contact our support team directly. They can authenticate you on your account, check your CSV file, and recommend any changes that may help resolve the errors you’re seeing.