How can I correctly verify my domain in Stripe for ApplePay?

Technical Q&A
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Topic summary

Apple Pay domain verification via Stripe is failing for Shopify stores because the required file (apple-developer-merchantid-domain-association) must be hosted at https://domain/.well-known/, but Shopify’s file uploads live on cdn.shopify.com and not at the root domain path. An error screenshot shows Stripe reporting the file is missing at the expected location.

Workarounds reported by users:

  • In Shopify Admin > Settings > Payment providers > Stripe, try enabling Apple Pay directly.
  • Contact Stripe Support to enable Apple Pay or provide an alternate verification method.

Conflicting info and constraints:

  • Some users say Stripe told them Shopify controls this payment method and Stripe can’t activate it.
  • Shopify does not allow placing files at arbitrary top-level paths, creating a mismatch with Stripe’s verification requirement.
  • One user also can’t see Stripe methods at checkout and asked if coding is needed (no resolution shared).

Most recent updates:

  • A Shopify moderator (Shay) states Shopify Technical Support should be able to resolve this and provided a script to escalate via live support.
  • A ticket (818472c8-0d53-4eeb-8687-fcddf933da7c) was submitted; outcome pending.

Status: No confirmed fix in-thread; issue remains open. Next steps: escalate to Shopify Technical Support using the provided script and coordinate with Stripe; await ticket results.

Summarized with AI on December 14. AI used: gpt-5.
14

Hi folks! Thank you for reaching out about this issue, I understand that not having access to Apple Pay can be a big hindrance to your customer’s ability to checkout.

I see some of you mentioned that you have connected with our support team about this issue, and I want to reconfirm that this is something that should be able to be resolved by our technical support team. If this has not yet been escalated or confirmed that they were not able to resolve this issue, you should connect with our live support once more to make that request. Feel free to use this response when reaching out to expedite the process:

Hi! I am having issues getting my domain verified with Apple so that Apple Pay for my Stripe account can be activated. I was told in the community forums by Shay (Shopify Moderator) that this issue can be resolved by your technical team and that I should reach out to make that request. Here are some screenshots of the issues I am seeing:

Let me know if they aren’t able to get this resolved and what their reason is.

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