How can I create a recurring payment reminder in Shopify Flow?

Shopify Apps

Topic summary

Main issue: Set up recurring invoice payment reminders in Shopify Flow that repeat daily until the order is paid, without being constrained by Flow’s 30‑day window.

Context and constraints:

  • Current workaround chains multiple “wait 1 day → check paid → send reminder” steps, which is messy and limited by the 30‑day cap.
  • A “loop” function exists but its applicability to this use case is unclear.
  • An image was shared showing the existing cascading flow (useful for context but not essential to the solution).

Proposed approaches:

  • Use a Scheduled time trigger (daily) to run a flow that filters for unpaid/overdue orders, then sends reminders. A Shopify Help Center link for the scheduled trigger was provided.
  • Consider a third‑party app (Kindly – Payment Reminder). The developer offered to implement recurring reminders and highlighted reporting and invoice tracking features, requesting more details on the use case.

Status and next steps:

  • No confirmed solution yet. Action items: try the daily Scheduled time trigger setup or engage the app developer for a custom implementation. The discussion remains open.
Summarized with AI on January 4. AI used: gpt-5.
1

Hey folks! I hope everyone is well.

We’ve got a flow set up to remind our customers to pay for their invoices once they become overdue - the issue we have is that shopify only allows a flow to exist providing that it remains in a 30 day window.

Is there a way we can create a flow that repeats itself until the payment has been received?

Below is our flow - as you can see it’s quite messy and I had to create a cascading list of “wait for 1 day - is it paid? - no - send reminder”

I’d like to just create a flow that says the above, but as the reminder is sent, it will loop back to the start so the reminders would continue every day until the order is paid.

Is this possible? I saw there is a ‘loop’ function, but I’m not entirely sure it is for this purpose.

Thanks!
Dave

Screenshot 2023-11-29 at 14.22.49.png
Screenshot 2023-11-29 at 14.22.49.png2340×2980 683 KB

2 Likes
2

Can you set it up to run on a daily schedule?

3

I’m here to ask for solutions to the above problem - can you explain how we do this?

4

Gotcha. Sorry I don’t use flow too much myself but I’d assumed that a daily schedule trigger would be a pretty common thing to do. Just did a quick search here and found this:

https://help.shopify.com/en/manual/shopify-flow/reference/triggers/scheduled-time

5

Hey @UK_Aspire_Vendo ,

I can’t help you with flows but I do own Kindly - Payment Reminder and I could implement such a function for you if you like. With Kindly you also have a lot of super helpful features like a great overview of all your open invoices in recovery as well as an report section which tells you the success of your recoveries to name a few. What exactly is your use-case on this?