How can I create and send an invoice to my customer?

Accounting & Taxes

Topic summary

A Shopify store owner needs to send invoices to customers but can only generate packing slips natively. The platform doesn’t include built-in invoicing functionality for completed orders.

Available Solutions:

  • Shopify’s Free Invoice Generator: A standalone web tool for creating one-off invoices manually
  • Third-party apps from Shopify App Store: Multiple options that automate invoice creation and delivery

Recommended Apps:

  • Sufio: Professional Invoices (automated creation/sending with customization)
  • Order Printer Pro and Order Printer: PDF Invoice App
  • ezInvoices (free, multi-language support, connects to order details)
  • Swipe (specifically for India-based stores with GST compliance)

Key Limitation:
The original poster expressed frustration that a sales platform lacks native invoicing. The manual workaround involves creating invoices separately, then emailing them from a different address than order confirmations, potentially triggering spam filters.

Automated apps address this by generating and sending invoices directly from order data, maintaining consistent sender addresses and reducing manual work.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
2

Hi @STA4kids ,

Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved.

If an invoice request is made by a customer, you can look into using the Invoice Generator. This is a free tool available that allows you to create polished invoices quickly. To learn more about this, you can check out the Invoice Generator FAQ Page as it touches on this further.

Alternatively, you can look into using an app from the Shopify App Store. We have various apps available that may allow you to complete this. For ease, I’ve gone ahead and made a few suggestions listed below that you can look into:

Please let me know if you have any other questions or concerns.