How can I customize product status in my online store?

Topic summary

A merchant selling one-of-a-kind products needs to track custom product statuses beyond Shopify’s defaults—specifically “On Hold,” “On Memo” (items with partners), and “Sold” (including offline sales). They want manual control over these statuses.

Proposed Solutions:

  • Custom development: Hire a Shopify Expert to code a tailored solution
  • Apps with free trials:
    • Localivery - Set Order Status (3-day trial)
    • Custom Order Status by W3 (5-day trial)
    • Tracktor Order Tracking (14-day trial)
    • Ultimate Custom Order Status (recommended as simplest option)

Key Feature: The Ultimate Custom Order Status app allows unlimited custom stages, attaches email/SMS notifications to each status, requires no coding, and integrates directly into Shopify’s admin interface for one-click status updates.

The discussion remains open with no final decision indicated by the original poster.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

My store sells only one-of-kind products. I am looking for a solution to customize the product status. For example, a product can be “On Hold”, “On Memo” (out with a partner - which I guess can be accomplished with changing status to “Draft”), and “Sold”. I want to be able to change product status manually. For example, a sold items may not be sold thru my Shopify setup.

Is there an app to help me do this, or would it require manual coding?

Thanks

Hi @CDBLtd ,

Thanks for reaching out. That’s a great question!

I can completely understand how this could be beneficial for your business model. And the good news is that it is possible to edit an order status page for orders placed or drafted through Shopify.

You should be able to achieve this with the help of a developer! You can actually post a job on the Shopify Experts page here and see what feedback and quotes you get.

Another option could be apps specifically made for this type of customisation. I have compiled a brief list of alternative options that are tailored around setting up custom order statuses:

Localivery ‑ Set Order Status - 3 day free trial
Custom Order Status by W3 - 5 day free trial
Tracktor Order Tracking - 14 day free trial

Let me know if that helps.

How is everything else going for you in the store? Are you also doing any marketing you would like to discuss? I would love to hear about your business and anything you are working on!

The simplest route is an app called Ultimate Custom Order Status. It lets you create unlimited stages: “On Hold”, “On Memo”, “Sold”, anything. Attach a pre-saved email/SMS note to each stage. One-click install, no code, and you update the status right inside Shopify.