How can I customize the new customer account ?

Topic summary

A user wants to customize Shopify’s new customer account pages (order details, login, dashboard) but cannot locate the relevant files in their Dawn theme.

Core Issue:

  • New customer accounts are not customizable through Liquid code, apps, or traditional theme editing
  • The main-order.liquid file only applies to classic customer accounts, not the new system
  • Shopify’s documentation confirms limitations: no Liquid customizations, no app integrations, no Multi-pass support

Key Limitations Identified:

  • Only minimal branding available (logo, button/accent colors via checkout branding settings)
  • Login page cannot be customized beyond logo
  • Background and layout changes are not supported
  • Multiple users report contradictory information from Shopify support causing confusion

Potential Workarounds:

  1. Revert to classic customer accounts in Settings > Customer Accounts to regain full customization
  2. One developer claims to have found a “creative solution” (details not shared publicly)
  3. Another suggests creating custom page templates and routing users to /pages/custom-account instead of default paths

Status: Discussion remains open with users seeking alternative solutions or waiting for Shopify to expand customization capabilities for new customer accounts.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

Hi @Brett_Helium ,

Does any app can help me customize in new customer account page?