Good Day,
Please assist me with closing my store.
My free trial is over and I have not made one sale.
Thank you in advance.
Best Regards,
Estelle
Hello @Zeyfamine ,
This is PageFly - a Free Shopify Landing Page Builder. You can check this article out to deactivate your store. https://help.shopify.com/en/manual/your-account/pause-deactivate-store.
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I have tired
https://help.shopify.com/en/manual/your-account/pause-deactivate-store.
with no luck
I need help please
Hello @Zeyfamine , Thank you for your prompt reply and I am so sorry to hear that. We are 3rd party app so we aren’t not allowed to check further on your store. We would suggest you can try to contact Shopify Support for assistance.
Hope your problem will be solved soon.
When I try to deactivate my account I cannot because of a billing issue.
There is no contact number to speak to a real person and its frustrating
Shopify wants to charge me but I was on a free trial