Shopify shut my store down for political reasons 24 hours after I started it, seized all my money, and continues to charge me $312 for a pro plan. I can’t deactivate the account, because the function will not accept my password. There is no customer service. I would like to stop the bleeding. How do I stop the billing and recover all the money they stole from me?
Hey @Brooksagnew .
Thanks for reaching out.
I am sorry to hear about your experience on the Shopify platform. If you are needing to get in touch with our support, you can do so by navigating to our Contact Us page and logging into your store.
Once you successfully login, you will be directed to our Help Center - you can type in the search bar what you would like assistance with to locate the option to Get Support that will appear under the search results.
Let me know if you have any additional questions.
There is no way to deactivate the account. Now, you have charged me $312 today for an account that has been closed. Shopify has blocked my password, so I cannot deactivate the account. I would like to have my money that was stolen and have this charge reversed.
Thanks,Brooks