i am trying to deactivate my plan and shopify wont let me. i am being billed and cant stop it please help
Hi there, @Dylan21 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to deactivating your account, what sort of issues are you facing when attempting this? I look forward to hearing more about your situation to get a better understanding of what is happening so we can assist you accordingly.
In the meantime, I have attached our help document with regards to closing your store for your reference.
You can also reach out to our live support team who can assist you in this. Once they verify your credentials, they can open up back end information and see what is happening on the account and possibly walk you through officially closing your account.
Let me know how these resources work out for you.