How can I deactivate my store while a dropshipping order is pending?

Shopify Discussion
1

Hi friends,

I want to deactivate my store and create another one in another niche. However, I have a product sold to be delivered, which is dropshipping. I must wait for this product to be delivered to deactivate the store. Or I can disable it already.

Thank you!

2

Hi @TatianaCarrard ,

Thank you for reaching out to the Community. I’m happy to share some guidance with deactivating your shop, to ensure this gets resolved.

Before proceeding with the cancellation of your shop, we do have a few considerations you should keep in mind. I recommend checking out our Deactivating Your Shop documentation for a complete list, but would encourage waiting until the in-progress order has been successfully delivered.

Once ready to deactivate, you can:

  • Head to Settings > Plans, from the Shopify admin.

  • Click Deactivate store.

  • If applicable, review the options to switch to the Pause and build plan, or start a new store.

  • If you still want to deactivate, then click Deactivate store.

  • Select a reason for the deactivation, and then click Continue.

  • Enter your password, and then click Deactivate now.

Please let me know if you have any other concerns.

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