How can I delete a duplicated store from my account?

Hi, so i created a new store in my account, and somethow the store got duplicated into many store, i can’t find a way to delete the store

Here is the screenshot

The red arrow is the store i want to delete, kindly please help me :folded_hands:

Hey, @Marelow !

I’m Ava from Shopify, I’d like to help here.

This is something we should be able to do for you, though it may take a little time. In order to remove those older stores from your log in page, we would need to mark those stores internally as expired. Expired stores will be removed from your log in page 90 days after they have been marked as expired! I know this is not an instant fix, but this is the only workaround we currently have for removing stores from your account.

In order to do this for you, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Centre here and log in to your account to create a support request. To speak to our support team, type in your question or the topic you need help with. After that, you will be provided with some guides that may resolve your issue for you, and it will also give you the option to speak to a Support Advisor if the guides aren’t what you’re looking for. You should see the ‘Contact Support’ link at the very bottom of the page once you’ve typed in your question.

The Support Advisor you speak with will then be able to properly authenticate you as the owner of these accounts so they can mark the stores as expired.

Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic.

Let me know how you get on, happy to keep chatting here if you have follow-up questions!

Ava
Social Care | help.shopify.com