How can I delete a phrase from my online store's homepage?

Store Design
1

Hi,

My friend helped me put “Low Flat Rate or Free Shipping Store-Wide” on the home page of my online store. Now I don’t want these words and my friend forgot how he did this. Please help me.

Thanks

2

Hi, @sunriseatoo !

Welcome to the Shopify Community! Sorry to hear that you and your friend are having troubles removing some of the text that was added to your home page. To look into resolving this with you, are you able to please share the URL of your store so we can take a look? As well, what theme are you using for the store? This will help us understand the best way to get this text removed.

If you’re not comfortable sharing your store URL, a screenshot of the page including the text would be helpful, however may make it difficult to resolve, depending on how the text was added.

Look forward to hearing back!

3

Hello, url is https://abudpackaging.com/

I am trying to get rid of the “Low Flat Rate or Free Shipping Worldwide” banner at the top of the screen. There is no section in header that corresponds to it.

sunriseatoo_0-1633651359842.png
sunriseatoo_0-1633651359842.png1912×398 20.4 KB

The theme is the debut theme.

4

@diego_ezfy , do this to fix it in 20 seconds:

  1. In your Shopify Admin go to: online store > themes > actions > edit code
  2. Find Asset > theme.scss.liquid or theme.css and paste this at the bottom of the file:
#qab_container{
    display: none !important;
}

This is a quick fix, but not the ideal way to do it. This text is coming from an app. It’s important to find out which app it is and remove it so it doesn’t unnecessarily overload your website.

Kind regards,
Diego

5

Thanks. it is gone. Thank you very much.

6

Thanks for the reply and for sharing your URL, as well as the screenshot. Very helpful for determining how this text is being displayed.

Thanks for the quick solution @diego_ezfy ! As Diego mentioned though, this isn’t the ideal solution. Let’s see if we can determine how it was setup in the first place.

It looks like it may have been setup through the Debut theme’s announcement bar feature. If not, as Diego also mentioned, it is likely coming from an app. You will need to remove the code that Diego suggested you insert in order to see if we can resolve this issue with these other solutions. The first option is looking for the announcement bar setting in your theme, to check this, first make sure you’ve removed the added code, then you can follow these steps:

  1. Login to your Shopify Admin.
  2. Head to Online Store > Themes.
  3. Click Customize next to your current theme.
  4. From the left side-bar menu, click Header.
  5. From the right side-bar menu, uncheck Show announcement.
  6. Don’t forget to click Save if you make changes.

Here is a screenshot of where I mean:

08-41-80032-54188
08-41-80032-541882557×999 412 KB

If this setting is not currently checked, then it is likely your friend installed an announcement bar app. To check this, head to the home page of your admin, and click Apps. Look through the list to see if you can see one that may have inserted an announcement bar into your theme. Once you locate it, you can uninstall the app.

If neither of these do the trick, you can always stick with Diego’s code, but thought it would be best for you to check and see if we can remove it in the way it was originally setup. Let me know how this goes!