How can I delete express checkout buttons from my website?

Store Design

Topic summary

Merchants are struggling to remove express checkout buttons (Shop Pay, PayPal, Google Pay, Apple Pay) that appear prominently during checkout, causing customer confusion and cart abandonment.

Core Problem:

  • Customers mistake these express options as the only payment methods available
  • Particularly problematic in regions where these methods aren’t dominant (e.g., Netherlands uses iDEAL for 59% of transactions vs. PayPal’s 5%)
  • One merchant’s testing showed 50% of users couldn’t complete purchases, believing they needed accounts for these services

Working Solutions:

Current workarounds:

  • Disable express payment providers entirely via Settings > Payments > Manage (removes them from final checkout too)
  • Use third-party apps like “BeSure Checkout Rules” or “Yagi Express Payment Hider” (works for new customers primarily)
  • Switch to Shopify’s one-page checkout layout (helps visibility of standard payment options)
  • Add clarifying text near buttons explaining other payment methods available on next page
  • Some themes (like Yuva) offer option to revert to three-page checkout

Deprecated methods:

  • CSS/Liquid code solutions no longer work since checkout.liquid is being phased out
  • Checkout Extensibility doesn’t currently provide equivalent control

Status:
Shopify acknowledges the issue and claims improvements are “on the roadmap,” but no timeline provided. Merchants express frustration that this isn’t a simple toggle setting, especially given regional payment preference variations.

Summarized with AI on November 10. AI used: claude-sonnet-4-5-20250929.
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In addition to the other great suggestions, we’ve added a line of text to the Account text which is near the accelerated payment buttons - like this…

payment-details.jpg
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You can change the Account login text under: Settings > Checkout > Checkout Language > Manage Checkout Language.

Then scroll down to ‘Checkout customer account’ and change the text under ‘Have an account label’ - like this…

have-an-account-label.jpg
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You’ll want to check how this text displays on mobile - maybe don’t make it too long which is why we shortened it to: Pay via Visa, Amex, Master Card, Afterpay, Laybuy on next page. Account?

And if you have Shopify+ ($2,000 per month!!!) then you can also tweak the cart CSS so it appears above the ‘Contact’ headline like this…

payment-details-shopifyplus.jpg
payment-details-shopifyplus.jpg626×310 19 KB

But we don’t have Shopify+ so are stuck with the text appearing under the word ‘Contact’ like most people. Bummer.

Another thing we’ve done is change the ‘Continue’ button on the first checkout page to ‘Continue to shipping & payment’. We feel this helps set expectations and makes it clearer customers can select their preferred payment method on the next pages - like this…

continue-button.jpg
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You can change this on that same ‘Manage Checkout Language’ page (nearer the top) under ‘Continue to shipping method’ here…

continue-shipping-method.jpg

None of this is ideal and it’s surprising things are taking so long to get fixed. Shopify support told me that more flexible checkout customisation is coming to most account levels at the end of the year.

Hope the above helps someone.

Cheers, Ben

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