I recently installed “Preorder | Notify Me Timesact” App and setup some pre-order for the products, but I would like to remove the wording “This item currently takes an additional 2-5 Business Days to ship.” below the Pre-order button. I have contacted the App side, they said the wordings are not related to their App settings. Anyone could help advise how to remove the wordings? Thank you.
Topic summary
A user installed the “Preorder | Notify Me Timesact” app and successfully set up pre-orders, but wants to remove the text “This item currently takes an additional 2-5 Business Days to ship” that appears below the pre-order button.
The app developer confirmed this wording is not generated by their app settings, suggesting it originates elsewhere in the store configuration.
Potential sources identified:
- Another installed app
- Theme settings
- Metafield configurations
Two community members offered assistance:
- One requested the store URL and password to investigate directly
- A representative from STOQ (a competing preorder app) indicated they’ve encountered this issue before and offered troubleshooting help
Status: The issue remains unresolved, with the original poster not yet confirming whether they found a solution.
1 Like
@chargd Were you able to figure this out? We run one of Shopify’s best preorder & back in stock alerts app (STOQ) and I’ve seen this with a few other merchants before. It’s typically from another app or directly from the theme configured through theme settings or metafields.
Happy to help you figure this out. Feel free to share a link to the product page here or via DM if you prefer, and I can get this sorted out.
Hi there,
The delivery time text you see is coming from your theme’s template files. To remove it, go to Online Store → Themes → click the three dots on your live theme → Edit code. Use the search function (Ctrl+Shift+F or Cmd+Shift+F) to find the exact text “This item currently takes an additional 2-5 Business Days to ship.” It’s likely in a snippet or product-template file. Once found, delete or comment out that line and click Save.
Trade-offs: The text may reappear if your theme updates, and you’ll need to reapply the edit.
Alternately, an app like K1 PreOrder can automate pre-order button management (I’m the founder of K1 PreOrder) with customizable text, automatic button replacement based on inventory levels, and Custom CSS/JS functionality to fine-tune any visual elements without theme code edits. If this is relevant, you can check K1 PreOrder app in Shopify Store.
Happy to help with the theme customization if needed.
Best regards,
Yauheni
Hey @chargd
I’ve seen this one pop up a few times, that line (“This item currently takes an additional 2–5 Business Days to ship.”) usually doesn’t come from the app, but from your theme’s product template or a custom shipping notice snippet that was added manually or by another app.
you can find and remove it:
Go to Online Store → Themes → Edit code.
In the Search files box, type part of that sentence, for example:
-
2-5 Business Daysor
additional 2You’ll likely find it in one of these files:
main-product.liquid-
product-template.liquid -
product-form.liquid -
or inside Snippets → shipping-info.liquid / preorder-message.liquid
-
Once you locate it, just delete that line of text or wrap it in
{% comment %} ... {% endcomment %}to hide it safely -
Save, then refresh your product page — the message should be gone
-
If you can’t find it with search, open your theme editor, click the Product page, and look in the Product Information section settings — sometimes themes like Dawn or Sense include a “Custom text” or “Shipping note” setting right there.
Hope this helps!
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