How can I delete the logo from my website footer?

Topic summary

A user encountered an unwanted logo appearing in their website footer that couldn’t be removed through the standard code editor.

Resolution:

  • Multiple support teams (GemPages, LeoPham, BSS-Commerce) offered assistance and requested store access credentials to investigate
  • The user successfully resolved the issue independently while editing the code
  • No specific technical solution was documented, but the problem was fixed through code editing

Status: Resolved - user confirmed the logo was removed

Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.

logo appears on my footer and I can’t seem to remove it in edit code.

how do i remove it?

website:

www.pixelatedx.com

Hello @pixelatedclo

Can you give me your Store password so I can check it for you?

Kind & Best regards,
GemPages Support Team

Hi @pixelatedclo

Can you give me your Store password?

Hi @pixelatedclo

Can you kindly provide us with your store password so we can check it for you?

Hi, thank you sooo much for reaching out to me. I somehow got it fixed when editing the code.

Hi, thank you sooo much for reaching out to me. I somehow got it fixed when editing the code.