Hi,
I would like to disable this email pop up, is there a way that someone could help me with it
Thank you!
password = plavopink
Topic summary
Users are seeking to remove unwanted email pop-ups from their Shopify stores.
Initial Troubleshooting:
- First suggestion: Check theme settings under Admin > Themes > Customize > Theme Settings or Header for a disable option
- Original poster confirmed no disable option exists in their theme settings (screenshot provided)
Proposed Solution:
- Add CSS code to
assets/timber.scss.liquidfile:
.popup.jesnego_popup { display:none!important; }
- Place code at the very bottom of the file
- This solution successfully resolved the issue for at least one user
Ongoing Issues:
- Multiple users report experiencing the same problem with different themes
- One user reports the CSS solution did not work for their Dawn theme with a 10% discount popup
- Another user mentions their popup appears on the store/collections page
Status: Partially resolved - CSS workaround effective for some themes but not universally applicable.
Check your theme settings there’s most likely an option to disable it.
Go to Admin > Themes > Customize > Check in Header or Theme Settings
Is there a way to disable it using codes? Thank you
1 Like
I’m having the exact same problem. I have been trying to figure it out for hours. ugh! following this post. Thanks
1 Like
Yes,
Add the following code to your assets/timber.scss.liquid file at the very bottom.
.popup.jsengo_popup {display:none!important}
1 Like
Thank you very much! it works pretty well. Im so lucky that I encounter you sir
Hi,
I am experiencing this issue with my site. I believe the pop-up was created through the theme but I am having trouble disabling it.
My site is https://store.sundaysgrocery.com/collections/goods
and the pop-up appears on the store page.
Any help would be greatly appreciated!
Many thanks,
Lily
This, unfortunately, did not work for me, I am using the Dawn theme, is there another way to disable this 10% off discount popup?