How can I disable recaptcha on my newsletter form?

Shopify Discussion
1

Hello, I am trying to disable recaptcha but it does not go away when trying to submit a newsletter form even if i have unchecked both from Online store - preferences. What else can I do? Thanks!

2

Hello @amir0791

Please check if you use reCAPTCHA application or in your theme there is any code related to recapcha
Besides, you can paste your page URL here so that I can detect further and provide you with an even more detailed answer.

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

3

Hello and thanks for your reply, how can I check if recaptcha app is in my shopify theme? I have Streamline shopify theme, my website is flyfit.ro, password is 3333.

4

Hello, i have already unchecked those 2 boxes and it did not disappear. My
website is https://flyfit.ro/ and the password is 3333. Thank you!

5

Hello @amir0791

I’m sorry for reply late

For reCAPTCHA issue, It’s really not showing to me, you can take a look at the video: https://www.loom.com/share/3aa5b9ae08c44450a5b13c871370d2c7

Best regards,
GemPages Support Team

6

Hello, i really dont understand what happened. When testing the newsletter
form sometimes it appears sometimes it does not, maybe sometimes recaptcha
software detects an email address as invalid. Anyway, thank you very much
for your support!