How can I disable the shipping form in my online store?

Topic summary

A store owner wants to remove the standard checkout (“Information” and “Payment” pages) and only collect an email and phone number after items are added to the cart, then receive the cart contents by email—ideally without coding.

Support clarifies that any checkout changes are considered customizations and are only possible on Shopify Plus (the enterprise tier with checkout customization). Without Plus, checkout pages can’t be modified to that flow. The checkout can be disabled entirely, but then customers cannot place orders at all.

To achieve an email-submission workflow, support recommends hiring a developer via the Experts Marketplace to build a custom solution.

Status: No no-code path was provided. Next options are: upgrade to Shopify Plus for checkout customization or engage a developer to implement a custom flow. The request remains unresolved within the thread.

Summarized with AI on February 3. AI used: gpt-5.

Hi!

I have a shop for internal usage.

I don’t need “Information” and “Payment” pages. I only need the user to be able to leave his email and phone number for communication after adding goods to the cart, and that’s it.

Is it real to make without using code and developer skills?

Hi, @hola-lpl .

Thank you for reaching out!

Currently, our checkout pages are not customizable unless you are on the Shopify Plus plan.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,

Hi, Emily!

I don’t wank to customise it. I wan’t only to disable it and send an email with products of a customer to my email, like a submission.

Hi, @hola-lpl .

Thank you for your response!

Any changes made to the checkout are considered customizations. You can disable the checkout; however, your customers will not be able to purchase any products from your store. I recommend reaching out to a developer to discuss your checkout changes. We have an Experts Marketplace where you can post a description of what you want your checkout to be, and developers will reach out to you with information.

Please let me know if you have any further questions!