How can I display multi-line text in the short description field?

Topic summary

Multi-line text saved in a Shopify product metafield for the Short Description is rendering as a single line on the storefront (vizono.co). The store owner wants the text to keep its line breaks.

Context: A metafield (custom data field in Shopify used to store additional product information) was created to hold multi-line content for the Short Description. On the live product page, it appears as a single continuous line.

Recent activity:

  • A support representative requested to see the metafield details to troubleshoot.
  • The store owner shared screenshots of the storefront output and the metafield configuration.
  • The store owner followed up asking how to fix it.

Artifacts: Attached images of the product page display and the metafield setup are central to understanding the issue.

Status: No solution has been provided yet. The thread is awaiting further analysis or instructions based on the shared metafield configuration; the discussion remains open.

Summarized with AI on January 9. AI used: gpt-5.

I made a meta field with multi line text for the Short Description.

But it appears single line text on the website. How can I fix this?

My website link is vizono.co

Can anyone help me with this? I would muchly appreciate.

Hi @Vizono ,
This is Richard from PageFly - Shopify Page Builder App.

Can you show your metafield? So I can help you fix it

Best regards,
Richard | PageFly

1 Like

Hello do you know how to fix this? Thanks.