Hi @kacey49 ,
This is Richard from PageFly - Landing page builder, I’d like to suggest this idea:
You can try replace your code by below code:
{% capture email_title %}Your order has been canceled{% endcapture %}
{% capture email_body %}
{% if financial_status == 'voided' %}
{% case cancel_reason %}
{% when 'customer' %}
Order {{ name }} was canceled at your request and your payment has been voided
{% when 'inventory' %}
Order {{ name }} was canceled because we did not have enough stock to fulfill your order and your payment has been voided
{% when 'fraud' %}
Order {{ name }} was canceled because of unforeseen circumstances and your payment has been voided
{% when 'other' %}
Order {{ name }} was canceled because of unforeseen circumstances and your payment has been voided
{% endcase %}
{% elsif financial_status == 'refunded' %}
{% case cancel_reason %}
{% when 'customer' %}
Order {{ name }} was canceled at your request and your payment has been refunded
{% when 'inventory' %}
Order {{ name }} was canceled because we did not have enough stock to fulfill your order and your payment has been refunded
{% when 'fraud' %}
Order {{ name }} was canceled because of unforeseen circumstances and your payment has been refunded
{% when 'other' %}
Order {{ name }} was canceled because of unforeseen circumstances and your payment has been refunded
{% endcase %}
{% endif %}
.
{% endcapture %}
<table>
<table>
<table>
<table>
<tr>
<td>
{%- if shop.email_logo_url %}
{%- else %}
#
{{ shop.name }}
{%- endif %}
</td>
<td>
Order {{ order_name }}
</td>
</tr>
</table>
</table>
</table>
<table>
<table>
<tr>
<td>
## {{ email_title }}
{{ email_body }}
</td>
</tr>
</table>
</table>
<table>
<table>
<tr>
<td>
### Refunded Items
</td>
</tr>
</table>
<table>
{% for line in subtotal_line_items %}
{% endfor %}
<table>
<table>
<tr>
<td>
{% if line.image %}
{% endif %}
</td>
<td>
{% if line.product.title %}
{% assign line_title = line.product.title %}
{% else %}
{% assign line_title = line.title %}
{% endif %}
{% if line.quantity < line.quantity %}
{% capture line_display %} {{ line.quantity }} of {{ line.quantity }} {% endcapture %}
{% else %}
{% assign line_display = line.quantity %}
{% endif %}
{{ line_title }} × {{ line_display }}
{% if line.variant.title != 'Default Title' %}
{{ line.variant.title }}
{% endif %}
{% if line.selling_plan_allocation %}
{{ line.selling_plan_allocation.selling_plan.name }}
{% endif %}
{% if line.refunded_quantity > 0 %}
Refunded
{% endif %}
{% if line.discount_allocations %}
{% for discount_allocation in line.discount_allocations %}
{% if discount_allocation.discount_application.target_selection != 'all' %}
{% endif %}
{% endfor %}
{% endif %}
</td>
</tr>
</table>
</table>
<table>
<td>
</td>
{% for discount_application in discount_applications %}
{% if discount_application.target_selection == 'all' %}
{% capture discount_title %}
{% if discount_application.title %}
{{ discount_application.title | upcase }}
{% else %}
Discount
{% endif %}
{% endcapture %}
{% endif %}
{% endfor %}
{% if delivery_method == 'pick-up' %}
{% else %}
{% endif %}
{% if total_duties %}
{% endif %}
{% if total_tip and total_tip > 0 %}
{% endif %}
<table>
<tr>
<td>
Discount
{{ discount_title }}
</td>
<td>
**-{{ discount_application.total_allocated_amount | money }}**
</td>
</tr>
<tr>
<td>
Subtotal
</td>
<td>
**{{ subtotal_price | money }}**
</td>
</tr>
<tr>
<td>
Pickup
</td>
<td>
**{{ shipping_price | money }}**
</td>
</tr>
<tr>
<td>
Shipping
</td>
<td>
**{{ shipping_price | money }}**
</td>
</tr>
<tr>
<td>
Duties
</td>
<td>
**{{ total_duties | money }}**
</td>
</tr>
<tr>
<td>
Taxes
</td>
<td>
**{{ tax_price | money }}**
</td>
</tr>
<tr>
<td>
Tip
</td>
<td>
**{{ total_tip | money }}**
</td>
</tr>
</table>
{% assign transaction_size = 0 %}
{% assign transaction_amount = 0 %}
{% for transaction in transactions %}
{% if transaction.status == "success" %}
{% unless transaction.kind == "authorization" or transaction.kind == "void" %}
{% assign transaction_size = transaction_size | plus: 1 %}
{% assign transaction_amount = transaction_amount | plus: transaction.amount %}
{% endunless %}
{% endif %}
{% endfor %}
{% if payment_terms %}
{% assign due_at_date = payment_terms.next_payment.due_at | date: "%b %d, %Y" %}
{% else %}
{% endif %}
<table>
<tr>
<td>
Total paid today
</td>
<td>
**{{ transaction_amount | money_with_currency }}**
</td>
</tr>
<tr>
<td>
Total due {{ due_at_date }}
</td>
<td>
**{{ payment_terms.next_payment.amount_due | money_with_currency }}**
</td>
</tr>
<tr>
<td>
Total
</td>
<td>
**{{ total_price | money_with_currency }}**
</td>
</tr>
</table>
{% if total_discounts > 0 %}
You saved {{ total_discounts | money }}
{% endif %}
{% unless payment_terms %}
{% if transaction_size > 1 or transaction_amount < total_price %}
{% for transaction in transactions %}
{% if transaction.status == "success" and transaction.kind == "capture" or transaction.kind == "sale" %}
{% if transaction.payment_details.credit_card_company %}
{% capture transaction_name %}{{ transaction.payment_details.credit_card_company }} (ending in {{ transaction.payment_details.credit_card_last_four_digits }}){% endcapture %}
{% else %}
{% capture transaction_name %}{{ transaction.gateway_display_name }}{% endcapture %}
{% endif %}
{% endif %}
{% if transaction.kind == 'refund' %}
{% if transaction.payment_details.credit_card_company %}
{% assign refund_method_title = transaction.payment_details.credit_card_company %}
{% else %}
{% assign refund_method_title = transaction.gateway %}
{% endif %}
{% endif %}
{% endfor %}
<table>
<tr>
<td colspan="2">
</td>
</tr>
<tr>
<td colspan="2">
</td>
</tr>
<tr>
<td>
{{transaction_name}}
</td>
<td>
**{{ transaction.amount | money }}**
</td>
</tr>
Refund
<small>{{ refund_method_title | capitalize }}</small>
**- {{ transaction.amount | money }}**
</table>
{% endif %}
{% endunless %}
</table>
</table>
</table>
<table>
<table>
<tr>
<td>
If you have any questions, reply to this email or contact us at [{{ shop.email }}](mailto:{{ shop.email }})
</td>
</tr>
</table>
</table>
</table>
I hope it would help you
Best regards,
Richard | PageFly