How can I edit my header if Pagefly won't allow it?

Store Design

Topic summary

Issue: A store owner built pages with the PageFly app and now can’t edit elements (specifically the header) from Shopify’s editor; they note PageFly doesn’t allow header edits.

Immediate guidance: Another participant suggests using Shopify’s theme “Customize” settings and checking the Header section, asking what exact changes are needed.

Vendor clarification (PageFly):

  • PageFly pages must be edited inside the PageFly app.
  • If a page is a native Shopify theme page and the user wants to edit it with PageFly, it needs to be rebuilt in PageFly from scratch; after that, it can be edited in PageFly.

Support and offers:

  • PageFly is running a campaign to review and potentially rebuild pages for free via a provided link (no guarantee all requirements can be met).
  • 24/7 live chat support is available for troubleshooting.

Status: No final resolution yet. Next steps include specifying desired header changes, checking Shopify’s theme header settings, or engaging PageFly to rebuild/migrate pages and using their support for assistance.

Summarized with AI on February 20. AI used: gpt-5.
1

Hello, I used the app pagefly to create my website but when I try to edit anything in shopify it won’t work. It says I can’t. I just need to edit my header since you can’t in pagefly.

2

@BDeshields - please go to customize settings and check header settings, what exactly do you want to do?

3

HI @BDeshields ,

This is PageFly - Free Landing Page Builder. Thank you for choosing us to improve your website.

With the PageFly page, you should open our app to edit the page. If it’s a Shopify page and you want to edit it on PageFly, we need to rebuild it from scratch. Then, you can edit it later. Currently, we are having a campaign where we can help you check and rebuild it for free! If you are interested, you can apply here: http://www.pagef.ly/fxec. We can’t promise to fulfill all the requirements, but we will review the request and try our best to help our customers achieve their success with PageFly!

In case you can not find the solution, please feel free to contact our support team via Live chat. We are there 24/7 to help, we will try to check and fix it for you.

Thank you and have a nice rest of the day!

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