were you able to figure this out? it is also happening to me
Topic summary
Editing the 6‑digit PIN email for new customer accounts. A user wants to remove the postal address from the footer of the PIN verification email but cannot find where to customize this template in the usual customer email settings.
- The 6‑digit PIN email refers to a verification code sent to customers during the new account authentication flow.
- The existing customization paths for customer notifications do not appear to include this specific email.
- Another participant asked if a solution was found, indicating the same issue.
Status: No solution or official guidance shared. The discussion remains open with unanswered questions about where this template can be edited or whether it is editable at all.
Action items: None identified. Participants are seeking a method or location to modify the PIN email template, specifically to remove the address in the footer.