How can I edit the body text on my 'Refund Policy' page?

I would like to update the text in the body of a page.

When I go to Online Store > Customise > Navigate to page ‘Refund policy’ from the footer > text isn’t possible to update or amend. Only the footer and header.

When I go to Online Store > Pages > search for page > it isn’t there.

https://olivanna.com/policies/refund-policy

Hi, @milliefowlkes !

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

You mentioned that you would like to update the text in the body of the page. If you’re looking to update any of your policies, such as Refund Policy, Privacy Policy, Terms of service, or Shipping policy, then you can do so by heading over to Settings on your Shopify Admin. From there, you will click on the section called Policies, and you will be able to edit the text for each policy. Feel free to check out our guide on adding store policies for more in depth steps.

Have you thought about adding Shopify Inbox to your shop? This app allows you to interact with potential customers and provide tailored recommendations if they have any questions regarding your products or policies. This is done through a chat option that is located directly on your store and integrates with other messaging channels like Facebook Messenger and Apple Business Chat. Take a look at our Shopify Inbox Guide on how to set this up.

Talk soon!