Hi, I have this ‘side panel’ message which i cant seem to find where to edit the message or link. Can someone help me out?? Currently when pressed, it hangs the whole page.
The side message is ‘Give your friends a gift’.
Topic summary
Side panel message titled “Give your friends a gift” can’t be located for editing, and clicking it freezes the page. A screenshot of the panel was provided.
Participants asked whether the panel is generated by the site’s theme or by an addon (plugin). Determining the source is key to deciding where to edit or remove it.
Suggested steps: inspect the element in the browser to find identifiers (class names or exact text) and trace the originating file. Then search those identifiers within the theme’s code editor to edit or disable the component.
A request was made for the website URL to directly review the implementation and provide targeted guidance. Sharing the link would help confirm whether it’s theme-based or an external module.
No fix has been implemented yet, and the issue remains open. Next actions are to identify the source via inspection and provide the site link for further assistance.
1 Like
Where is it generated from? Is it part of theme or it is an addon to the theme? If it is part of theme then there may be a way to remove it or correct it from the theme files.
First, inspect it and identify any aspect that can show you the file it originates from. You can copy the class names or the text on the side panel and search for them in the theme files in the edit code.
Hi @KolvSg ,
Do you mind sharing your website so we can take a look?