Editing the newsletter double opt-in confirmation page (the page shown after a subscriber clicks the verification link) was the core issue.
Initial guidance pointed to Settings > Notifications (email templates), but this only affects the emails, not the confirmation page.
Latest workable approach: you can change the text shown on the confirmation page via Online Store > Themes > three dots > Edit default theme content > Checkout & system > Email marketing subscribed. Double opt-in means subscribers must confirm via email before being added to the list.
Limitations: the page’s layout/styling and adding visuals or products cannot be modified through the theme editor; the page is controlled by Shopify and not open for full customization. Some participants noted code-level changes may be the only route, but no concrete method was provided.
Outcome: text customization is possible; full visual/design changes remain unsupported. Status: partially resolved with a clear text-edit path; broader styling remains an open limitation.
Summarized with AI on December 15.
AI used: gpt-5.
Hi @Renata5 If you are using Shopify default newsletter box then there is no confirmation page or thank you you will show the text below the newsletter box. If you are using any 3rd party apps or platform then you can change the flow. for your reference I am attaching screenshot -
we are not using a third party app for this. We simply ticked the box to verify the email address after signing up in the Shopify admin. This is what we did in admin:
under Settings/Notifications/Marketing - Double opt-in
Ticked the checkbox Require customers to confirm their Email subscription
We also received information that the “opt-in” page is 100% controlled by Shopify and Shopify has not yet opened this page for theme developers, so unfortunately this page cannot be styled or edited.
So this should definitely be possible to edit in the Shopify store asap. Can you please check again what the solution could be?
@saim007 no. The confirmation page on the link that I sent (adding/removing text, adding visuals etc). This is the page where the users lands after he clicks on the button in the verification email to verify his email.
I had the same problem and will try to help @Renata5@Stef9 :
From what I understand, the page itself cannot (or only via code) be modified, BUT there is an option to edit the text displayed (which is something, even though it would be swell to include a collection or product on the same page directly).
To edit the text, go to Themes → klick on the button with the three dots → edit standard texts → “Checkout and System” → “Email marketing subscribed”
There you can edit the text displayed. Hope this helps and good luck with your store.
When you go to your online store, click on the three dots next to the theme then select edit default theme content. Then search for Checkout & system, Email marketing subscribed. You can change it there.
Hi, did anyone get any luck with changing this page? I can find the text under that section which I can modify, but really I want to add some space after the “unsubscribe” button? Did anyone have any luck with this?
@doseof777 The email subscription confirmation page is a dynamic page associated with customer accounts, that’s why you can’t “edit” the page in the normal sense.
You can, however, change the styling by targeting the elements in the theme’s custom css. You can add padding, margins, font weight, etc. Since Shopify is the one that creates this, and not your theme, it’s name is not theme-dependent.
In the theme editor, go to your theme settings, scroll down to “custom css” and paste this code. Change padding and margin px to fit your needs.