"If you don’t see any of these buttons, can you please perform some troubleshooting steps before attempting to create a support ticket again? You can try the following steps:
- Clear the cookies and cache of your browser
- Try a different web browser, as well as an incognito window or private browsing window, to rule out any browser issues. If you are still experiencing the error using incognito, confirm you have disabled browser extensions as these can change how the pages look.
- Ensure the web browser is up to date on the latest version.
- Try another device, such as another computer or mobile phone.
- Try another internet connection (switching to a cellular network on a phone rather than wifi, for example).
If none of the steps allow you to create a support ticket, let me know and I’ll help you further."
This is all lies and gaslighting. The person I finally chatted with said all this, word for word, and when I pointed out it was not working I was disconnected. I did it again…and was disconnected. Those steps are lies. It does not work. It is no a browser issue. It is not us. Shopify is being criminal. The final person finally admitted the could advise of no way to contact anyone directly…oh, but they care about me and my very valued input.